Bug Reporting Innovations

Build new things faster w/ Claude, Cursor, Codex + more

Key Updates

  • Expanded browser support, privacy & more
  • Jam for ChatGPT: Never type a bug report on your mobile keyboard again.
  • 6 Updates to streamline your bug fixing process:
    • Clear & async bug capture w/ built-in privacy
    • Send a link, get a Jam with the support ticket attached
    • Jam for iOS: the first screen recorder made for bug reporting on mobile.
    • Auto-inclusion of battery level, incognito status + more for developers in every Jam.
  • Customer Support: Our biggest launch yet — Jam for Customer Support
  • Logging Bugs: Improved snappiness in bug logging
  • Enterprise Security: Simplify login and manage your account with increased security.

Features for Developers

  • Fix bugs faster with everything developers need to debug in 1 easy link.
  • Integrated tools: No more searching between tools and tabs; everything is connected in Jam.
  • Create tasks in Notion with all the context developers need in 1 click.
  • New Launches:
    • Jam for Microsoft ecosystem: Create developer-ready issues in Azure DevOps in 1 click.
    • Integrate GitLab issues in 2 clicks with all the necessary info.

Debugging GraphQL

  • GraphQL debugging made easier:
    1. Unlike traditional APIs, every GraphQL request returns a 200 “OK”, making it tough to find errors.
    2. Now replay network requests from Jam tickets on your local machine in 1 click.

Automatic Information Inclusion

  • What details do engineers request in bug reports? User ID? Team ID?
  • Jam automatically includes these details, making it easier for engineers as they don’t need to look them up manually.
  • Engineers just add one line of code to auto-include all the necessary info.

New Tools and Features

  • Jam Tracing: The first browser extension for capturing screen recordings + full backend trace in 2 clicks.
  • Debug Timeline: Automatic list of everything happening leading up to a bug.
  • WebSocket Inspector: Analyze WebSocket connections with real-time playback alongside screen recordings.
  • CORS Issues Debugging:
    1. Log a bug with Jam and share the link.
    2. Jam identifies CORS errors efficiently.

Team Collaboration

  • Increased productivity by sharing Jams with teammates on Slack.
  • Detailed previews appear when you share a Jam link in Slack.

Incognito Bug Reporting

  • Launch of Jam for Incognito: A 20x faster way to report bugs while capturing diagnostics needed for troubleshooting.

JamGPT

  • Announcing JamGPT: An AI debugging assistant designed to expedite bug fixes.

Embedding and Collaboration

  • Jam Embeds: Easily embed Jams into Notion and Slack for seamless integration.
  • Jam for Teams: A shared workspace for bug bashing, collaboration, and enhanced security features.
  • Jam for ClickUp: Create properly filled out ClickUp tasks in 2 clicks with all developer details included.

Recent Launches

  • Jam for GitHub: Fastest way to log bugs with auto-inclusion of logs.
  • New browser extension for leaving feedback directly on any web page.

Conclusion

  • Jam Updates: Upgraded for 20x faster performance, bringing back beloved features.